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Terms and Conditions

General Conditions of Contract and Use


1. Who we are

The site called "Gomes & Goes Online Store" is an online store selling products and services related to Jewellery, Watch and Jewellery Show and is part of Gomes & Gois, Goldsmiths and Jewellers - 1972 .

The site is owned by firm Goldsmiths & Gomes Gois, ltd, with NIF: 503 511 072, with registered office at Praça Movement Armed Forces 7-A, 2800-171 Almada, Portugal. All documents and evidence that the store will provide (ie, among others: pro-forma invoices, invoices, delivery notes, e-mails, etc.) will be identified with the name, VAT number and address referenced above, as well as Tagged "Gomes & Gois, Jewelers - 1972"

2. General Conditions of Contract and Use

These General Conditions of Contract and Use, apply to site visitors (hereinafter identified as Gomes & Gois, Goldsmiths and Jewellers - 1972). The General Conditions of Contract and Use shall apply also to any commercial transactions through the online store Gomes & Goes Online Store.

The site navigation, as well as the purchase of any product in Gomes & Goes Online Store, implies acceptance of these General Conditions of Contract and Use by the User and the Customer.

Gomes & Goes Online Store reserves the right to change these terms of use and hiring, at any time and without notice, upon notice of such changes to be published on the site

3. Information content

The site is only for private use.

Gomes & Gois, Goldsmiths and Jewellers - 1972 reserves the right to modify at any time the information and commercial offer presented on: products, prices, promotions, commercial conditions and services.

In the event that you find in other sites, links that allow you access to, it is reported that Gomes & Gois, Goldsmiths and Jewellers - 1972 has no responsibility either on the page or provenance of the contents in them subscribers.

They will be made every effort so that the information presented is free of typographical errors and whenever they occur, will proceed as soon as possible, the respective correction. If the information provided does not match the product characteristics, watching you the right to rescind the purchase and sale agreement as required by law.

The photos displayed on the site are purely illustrative. It is recommended to proceed to the detailed consultation of the product for information about the respective features.

Prices and product specifications may be subject to change at any time and without notice.

Despite the efforts of Gomes & Gois, Goldsmiths and Jewellers - 1972, to remedy any incorrectness on price indication, some products may appear with incorrect price at which confirm in advance the prices, where to process the orders. If the product price is less than the advertised price, the difference will be returned. If the price is higher, the customer will be informed by e-mail, pending client's decision to accept the new proposal or cancel your order.

All promotional campaigns have limited stocks and are unique to online marketing. In case of unavailability of the product and / or stock disruption, the customer will be informed of the partial or total cancellation of your order, entitled to full reimbursement of the respective amount however made.

Gomes & Gois, Goldsmith and Joalheiros- 1972 is not responsible, directly or indirectly, for any information, content, statements or expressions that appear in the text of articles sold in site. The authorship of the contents of the descriptive of the goods is the responsibility of publishers, manufacturers and distributors of articles in question.

All contractual information will be written in two languages ​​- Portuguese and English - as well as information from articles, email communications and formalize the sale.

4. Responsibilities

All products sold in Gomes & Goes Online Store are in accordance with Portuguese law.

Gomes & Goes Online Store, declines all responsibility in case of violation of the country where the order is delivered. Customer competes check with local authorities the import conditions or use of the products you want to order.

Gomes & Goes Online Store is not liable for damage arising from interference, interruptions, computer viruses, faults or disconnections of the operating system that might prevent temporarily the access, navigation or to provide services to users.

5. Obligations of Customers and Users

Customer and the user must comply with the general conditions and abide by them.

Undertake in particular to fulfill the following obligations:
• Save, and not disclose your password entry on the site in order to prevent others from accessing your account in;
• Do not use false identities;
• The personal data and provide correct addresses for the Gomes & Gois, Goldsmiths and Jewellers - 1972 you can process orders properly and correctly;

You are responsible for the accuracy of data communicated to Gomes & Goes Online Store and commits to insert, instantly in your Registration Account Online, any amendments thereto.

Gomes & Goes Online Store accepts no responsibility for any delay or order processing is not possible, particularly in the delivery act, due to error or failure of the data provided by the Customer.

6. Privacy and Personal Data Protection

Data collected in Gomes & Goes Online Store are for the processing of orders and communication with customers, processing requests for information and possible claims, statistical analysis, and the respective use for direct marketing purposes.

Gomes & Goes Online Store, guarantees the confidentiality of any data supplied by its customers. Nevertheless, Gomes & Goes Online Store proceed to the collection and processing of data securely and prevents loss or manipulation, using the most appropriate techniques for this purpose, it is reported that the collection of open network allows the movement of personal data without security, with the risk of being viewed and used by unauthorized third parties.

All clients have the right to access, rectification, opposition and cancellation of their data. If you wish, at any time, no longer be part of Gomes & Goes Online Store database may exercise this right through the following means:

• Email:
• Phone: +351212754018 - Hours: Monday to Friday, from 09h00m to 19h00m.
• Letter: Square MFA 7a 171-2800 Almada, Portugal

The client expressly authorizes Gomes & Goes Online Store to send information about products and services that may be of interest using their personal data for direct marketing purposes via any communication channel, particularly through the use of email, SMS, MMS or other forms of automatic calling. Gomes & Goes Online Store will not commercialize or share their customers with third database.

7. order Realization online

To make purchases through the site is required to register as a client by completing the form available online.

Once registered, the inclusion in the "virtual shopping cart" all the items you want to purchase. You must follow all the steps of purchase for it to be successfully completed.

The validation of the purchase order implies that the client took notice and accepts the General Conditions of Contract and use the site

The data recorded by the site constitute proof of the transaction set made between Gomes & Gois, Goldsmiths and Jewellers - 1972 and the Customer. It is the responsibility of Gomes & Gois, Goldsmiths and Jewellers - 1972 archive the electronic document that formalizes the contract and keep it handy.

Once you complete your purchase, you will receive an automatic e-mail message confirming the transaction. If the data is not correct may request immediately its alteration, or even the annulment of the purchase made.

8. Availability of products

Gomes & Gois, Goldsmiths and Jewellers - 1972 only processes an order made by a customer after receipt of the respective payment by the can not guarantee the availability of the articles to the start of that process. The estimated time for delivery plus the transport time depends on the destination of your order.

The only makes expedition on weekdays. Thus they are not counted, nor the end-of-week, or the holidays to estimate delivery orders.

In any case, the days of delivery are indicative estimate. In the event of any delay in delivery of the goods ordered, can choose to:

A - contact the supplier, checking the possibility of replacement of the missing article by contacting the customer, if the delivery time or the price of the item to change, and the demand will continue only after consent by the client;

B - cancel the order, reimbursing the customer of all payments made.

Any delay in the shipment of goods, for the presented estimated dates, confers no right to compensation.

9. Cancellations, exchanges and returns

Applicable on purchases made in

You may cancel your order at any time until the delivery of the same, with the right to a refund of all monies paid. From the receipt of the order by the Customer, it may exercise its right of withdrawal in the legally prescribed terms and below.

Failure to pay the order within ten (10) days after the date on which it was made implies the automatic cancellation of the same.

In case of unavailability of the product and / or stock disruption, the customer will be informed of the partial or total cancellation of the order entitled to reimbursement of the respective amount paid.

Despite the efforts, some products may appear with an incorrect price, so the price will be checked whenever it is to process orders. If the product price is less than the advertised price, the difference will be returned. If the price is higher, the present new contract proposal, duly rectified price, waiting for confirmation or cancellation of the order. Under the provisions of Law No. 7/2004 of 7 January on the electronic trade, reserves the right to unilaterally cancel the order if it is found programming error, operating defect computers or if the contractual proposal deformed get to your destination and that the error relates to an essential element of the contract.

In the case of orders paid in part or in whole, with credit to appeal, the credit agreement shall be automatically and simultaneously had for canceled, without compensation (cfr. Clause 8 of Decree No. 143/2001 of 26 April as amended by Decree No. 82/2008 of 20 May).

As part of its "Customer Satisfaction Policy", and as required by law, the enables the exchange or return (contract termination) items, within 30 days from the date of its receipt by Client without penalty and without giving any reason.

To do this, the Customer must notify its intention in writing via e-mail or letter to Articles must be returned within 30 days of its receipt accompanied by the original purchase receipt or invoice (cfr. Clause 6 of Decree No. 143/2001 of April 26, as amended by DL 82/2008 of 20 May).

The return and exchange items must meet the following conditions:
• Return of items in good condition, complete with original packaging and accompanied by the respective invoice;
• Do not accept customized items changes according to customer specifications.

After contact with the "Customer" of and you are given the return of information, the client can send the item properly packaged, with original packaging, to the following address:
Note: Send by registered post.
• Gomes & Gois
• Square Armed Forces Movement, # 7-A 2800-171 Almada, Portugal
• Portugal

All items will be checked by us on arrival and will be accepted for exchange or refund those who comply with the above return conditions.

If you choose to return the value, the reports:
• In case of returns, shall, only to pay the returned item and is not responsible for paying the shipping costs.
• In case of changes, it is the buyer's responsibility to pay the article delivery to return, with responsibility payment of delivery Article substitute.
• To carry out exchanges / returns should be careful to send the item to exchange / return, not damaging the package, or place tape directly on the original packaging, or we can not accept the exchange / return. The reserves the right to not accept articles that do not meet these conditions.

10. Governing Law

All purchases made are subject to Portuguese law. Any dispute or difference in interpretation of the General Conditions of Contract and Use shall be submitted to the competent Portuguese court.

If our client is outside of Portugal, the informs that any legal proceedings should be started before a Portuguese court.

The VAT rates applicable and referenced herein are now in place and adjusted to changes who register at the Portuguese Tax Act.

These General Conditions of Contract and Use were updated on March 31, 2013.